What city department is responsible? That is the thing about public services. I tend to take them for granted. I scream when things aren't working, take it for granted when they are. But judging by the look of much of America these days, public services and more specifically, public servants are not to be taken for granted.
Take Caltrain. Okay, maybe you don't take Caltrain, but I do often. And after 10 years on the commuter line's advisory committee, I have at least an amateur's appreciation of what it takes to run the rail system. Actually Caltrain has only a handful of full-time employees. Most share their services with SamTrans, the county bus line. As transit systems go, it has one of the lowest percentages of budget devoted to management.
Fortunately, its management is devoted to it. Yes, after a decade of meetings, I have some basic understanding of how Caltrain works. But public works, the City department of same, is another matter. Whatever my limited knowledge of who does what around the Menlo Park Civic Center, I do know one thing. It doesn't just happen…the City has my thanks.