Something that customers may find in the new location, but not elsewhere, are services offered in Spanish and Hindi.
"It is unique to this branch," said Eileen Leveckis of Chase media relations. "We try to respond very directly to what the community needs, and we identify the languages that would be beneficial to the community."
The other Chase Bank in Menlo Park is downtown at 650 Santa Cruz Ave. Chase says it has 1,040 locations across California.
"We see a lot of opportunity in the Menlo Park area," said Ms. Leveckis. "We are responding to customers coming in and telling us what they want. We're really glad to be opening this branch."
The new branch is approximately 2,900 square feet, and employs eight people. The previous tenant of the space moved to a different part of the building. Usually, a new Chase location hires eight to 12 people within a year of opening, so there's potential to hire a few more people, according to Ms. Leveckis.
Chase employees who took part in the ribbon-cutting ceremony were Nidhi Manrao (assistant branch manager), Jim Willett Jr. (mortgage banker), Anna Kang (market manager), Avianca Verdugo (district manager), Domingo Huerta (branch manager), Ethan Klein (relationship banker), Sarah McDonell (teller), Jenny Castillo (teller), Gilbert Tay (private client adviser), Brian Benitez (personal banker).
The new branch includes banking kiosks, ATM, a card-issue terminal and safe-deposit services, she said.