I've been bewildered by the lack of customers in Kepler's when I've dropped by during the past few months. When the store closed "for good" last year, hundreds of people came out to lend support and oppose the closure. A year after the store's re-opening, I'm wondering where all those supporters have gone.
Clark Kepler reportedly said recently that sales are about the same now as they were in August 2005, when he decided he could no longer afford to keep the store open.
Can anyone explain what's going on here? Is the lure of online shopping too strong to resist? Are independent, brick-and-mortar bookstores irrelevant?