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Town Square

Slingbox agrees to penalty to resolve complaints

Original post made on Jan 5, 2013

The maker of the Slingbox TV device has been ordered to pay $195,000 to settle customer complaints and must register with the state consumer affairs department, according to the San Mateo County District Attorney's Office.

Read the full story here Web Link posted Saturday, January 5, 2013, 3:37 PM

Comments

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Posted by resident
a resident of Menlo Park: Downtown
on Jan 5, 2013 at 4:37 pm

What kinds of problems are consumers having with this product?


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Posted by article
a resident of Menlo Park: other
on Jan 5, 2013 at 5:07 pm

Customers complained the company failed to honor its warranty and the software updates caused the product to quit working, according to the complaint filed in San Mateo County Superior Court. When consumers complained, they were told to pay $29.99 for help or to buy a new device. Web Link


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Posted by Some Guy
a resident of Menlo Park: Downtown
on Jan 7, 2013 at 7:54 am

Sounds like they took a page out of Apple's playbook.
Except they aren't big enough to get away with it.