News

Caltrain's bike bump form now available online

 

People with bicycles who are bumped off Caltrain due to overcrowding issues can now make reports online.

The rail service's Bike Bump form asks the rider for information on the train, date, boarding station, direction of travel and train number of the line they were trying to board.

When the form is used on a mobile device, the information is sent and posted to Caltrain's Twitter account @BikesOnCaltrain.

The account, which launched in February, will also tweet notices from dispatch of when train cars reach capacity, according to transit officials.

The form will help Caltrain figure out boarding trends and develop information for passengers on daily ridership levels.

Caltrain is working to fix a minor problem in its online form, which currently delays reporting the first bike bump of the day, officials said.

The agency's Gallery trains, which allow entry on cars through one door, can store up to 80 bicycles between two dedicated cars.

The Bombardier trains, which allow entry on cars through two doors, can only hold up to 48 cars between two cars. Caltrain officials said they are working on adding a third car to Bombardier trains that would increase the total of spaces to 72.

The online form can be found at caltrain.com/bikebump.

— Bay City News Service

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