Police calls: Menlo Park man loses $4,440 in computer support scam


This information is based on reports from the Menlo Park Police Department. Under the law, people charged with offenses are considered innocent unless convicted. Police received the reports on the dates shown.



• A resident of Lomitas Court told police he paid $4,440 in iTunes gift cards over two days in exchange for what he mistakenly thought was Microsoft support for his computer. Nov. 16.

• Someone posing as the chief executive of Noren Products, a manufacturer of heat-transfer products on O'Brien Drive, used email to persuade an employee to wire money to a bank account. After several such emails, the employee became suspicious and alerted police. The wired money was recovered. Nov. 17.

Commercial burglary: Burglars broke the front window of the TechLoop store at 708 Santa Cruz Ave. and stole four desktop computers, four tablet computers and four smart cellphones. Estimated loss: $8,000. Nov. 20.

Residential burglaries:

• The wheels were stolen from a locked bike from an apartment carport on Menlo Avenue. Estimated loss: $240. Nov. 17.

• A burglar forced open the back door to a house on McKendry Drive and stole jewelry and other items. No estimate of losses. Nov. 15.

• A burglar, by means unknown, entered a locked vehicle parked on Lemon Street and used a garage door opener to open a garage, then opened a door into the house, which triggered an alarm. The burglar did not enter the house and there were no losses, police said. Nov. 16.

• A resident of Evergreen Street told police that he found a wallet and a bicycle both determined to be stolen on the ground at the side entrance to his house. The wallet's contents had been scattered around, but $60 in cash was missing. Both the wallet and the bike were returned to their owners. Nov. 16.


• With no signs of forced entry, someone entered a house on Sharon Road and stole $10,000 in cash that had been hidden in the house. Nov. 14.

• Thieves stole unlocked bikes parked at apartment complexes on Florence Lane, Woodland Avenue and Fremont Street. Estimated losses: $2,000, $,1000 and $500. Nov. 12, 16 and 17.

• A thief stole a locked bike from an apartment complex on Roble Avenue. Estimated loss: $1,000. Nov. 13.

• A woman told police her purse had been stolen from a shopping cart while she was transferring her shopping bags into her car. Inside the purse were her cellphone and wallet. Estimated loss: $135. Nov. 17.

• Two women walked out of the Safeway supermarket on Sharon Park Drive with baby formula they had not paid for. Police are looking for two African American women in their 20s. One woman wore a dark blue or purple fleece top and the other wore a red scarf over her head and a gray fleece top with a dark vertical stripe on the sleeve with writing inside the stripe. Estimated loss: $368. Nov. 17.

• Police stopped a bicyclist for a traffic violation and noticed he was wearing sunglasses with the price tag still attached. The cyclist told police he bought the glasses from someone whose name he did not know, and that he'd been thinking that the glasses were stolen. After an investigation, police determined that the cyclist may have stolen the glasses from the nearby CVS pharmacy. No losses. Nov. 17.


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Dave Boyce

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