Police used city funds to taxi homeless woman to SF | News | Almanac Online |


Police used city funds to taxi homeless woman to SF

Police chief and commander defend action as part of city's 'boutique approach' to homelessness

In August of last year, Amanda Anderson, a homeless woman who lives in Menlo Park, was sent out of town on a one-way taxi trip to Ocean Beach in San Francisco on the city's dime, confirmed the Menlo Park Police Department.

A little after noon on Aug. 16, 2018, local business owners called the police department.

Menlo Park Police Comdr. William Dixon responded.

The business owners, Dixon said, were not happy that Anderson was there with her shopping carts near their businesses.

There are slightly different accounts of what happened next. According to Dixon, he asked Anderson if there was someplace she'd like to go because the local business owners would like her to relocate, and Anderson replied that she'd like to go to Ocean Beach.

Anderson told The Almanac she was told that she couldn't remain where she was and was asked where she would go if she could go anywhere other than Menlo Park. She said she recalled that at Ocean Beach there was someplace to wash her hair, so she said she'd go there.

Dixon said he spent a couple of hours with her, waiting for her to wash her hair in Menlo Park and pare down her belongings from something like a dozen shopping carts to three or four.

He then ordered her a taxi, which he said was paid for with city funds, to provide her one-way transportation to Ocean Beach. Her other belongings were taken for safekeeping to the Public Works department, where they were kept for six months before the items were discarded after going unclaimed.

There's no body-camera recording of the interaction because general interactions of "walking down the street and talking to people" aren't typically recorded, according to lawyer Nick Flegel of the Menlo Park City Attorney's Office.

While Anderson was in San Francisco, she was robbed of her belongings and found it difficult to find her way back to Menlo Park, she said.

Dixon said he doesn't know when Anderson got back to Menlo Park after being taxied to San Francisco, but the next reported police call received about her in Menlo Park wasn't until a little less than a month later, on Sept. 12, according to a summary of the police department's interactions with her, obtained through a California Public Records Act request.

He told The Almanac he didn't feel it was his call to decide whether Anderson was mentally fit to navigate the aftermath of being dropped off at the beach.

As for why he intervened in the first place, he emphasized, "She wasn't doing anything illegal whatsoever."

All he could do, he said, is ask her not to store her property near the business. He said Anderson told him that she wanted to go to San Francisco, and he made that happen. It was a "good faith effort to help her get somewhere she wanted to, just like we would for any other person," he added.

Dixon compared it to another instance where he helped to make arrangements to support a different unhoused person in Menlo Park in accessing transportation to a rehab facility in San Diego.

Two camps

Menlo Park Police Chief Dave Bertini said that the police department is stuck in the middle of two competing camps of locals when it comes to the problem of homelessness in the city. There are the people who wish to defend the city's homeless and who feel it's society's obligation to support them. There are also those, he explained, such as some business owners and some residents, including those with young children, who say they feel unsafe or threatened around the unhoused, and believe that the police and local government are ignoring their complaints.

"I see the argument for both sides," Bertini said. "From the law enforcement side, our hands are tied. ... Ordinances in the past to control this type of behavior (have been) deemed to be unconstitutional."

Both groups pressure the police department to do something about Anderson's situation in particular, Bertini said. "I get more complaints and emails from residents and business owners about her than anybody else," he told The Almanac.

Anderson is delusional, but doesn't meet the requirements to be considered a threat to herself or others, he said.

He defended Dixon's decision to send her by taxi to another jurisdiction.

"This is what she wanted at the time," Bertini said. "She's a functional adult. We can't force her to go anywhere."

Menlo Park isn't alone in seeking to send the unhoused to other cities. Many cities have formal busing programs for homeless people to offer individuals one-way tickets to their hometowns or other places they have a network upon which they can rely for support. These programs are generally more common in larger cities and have experienced mixed outcomes.

The New York Times recently reported that among those who have used San Francisco's "Homeward Bound" transportation program, about one in eight recipients had returned and sought homeless services again in the city within a year of the travel ticket being used.

In general, these programs have rules that the person or agency who provides the transportation service for homeless people pursue some degree of due diligence to ensure that they will be met on the other end of their journey with some kind of support network from family, friends, or social services. That didn't happen here.

When asked why not, Bertini said the police department didn't follow those practices because Menlo Park doesn't have a busing program.

Instead, he explained, Menlo Park has a "boutique approach" to homelessness in which Dixon, the police department's lead officer for interacting with the homeless, knows the few unhoused people in the city by name and knows their stories and problems.

That approach – and the permissibility of using city funds to send unhoused people to other jurisdictions – appears not to be specifically codified in the written language guiding the department's approach to homelessness, considering the police department's policies surrounding interactions with homeless people in its procedure manual. On the topic of assisting homeless people, it states, "Officers may contact the homeless for purposes of rendering aid, support and for community-oriented policing purposes," and adds, "Officers may provide homeless persons with resource and assistance information whenever it is reasonably apparent that such services may be appropriate."

"This is a societal issue," Bertini said. "Again, it's unfair that the police department gets saddled with it. Whenever there's a problem that can't be solved, it ends up in the police department's lap. ... Until ... some other solutions come to light, we're going to have to do this one-off boutique approach to dealing with these folks."


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3 people like this
Posted by whatever
a resident of Menlo Park: Central Menlo Park
on Nov 8, 2019 at 2:44 pm

Chief Bertini said Menlo Park has a "boutique approach" to homelessness.

I've heard of investment firms and realtors using the "boutique approach" but never a police department. Seems a bit inappropriate when referring to homelessness when it's most often applied to dealing with the wealthy end of the spectrum. Maybe the chief's been spending too much time along Santa Cruz Ave. with all its "boutique" shops. Of course boutique also refers to the customized approach in which case not so far off.

However best to let an experienced social worker make the call on sending someone out of their comfort zone.

11 people like this
Posted by dumping grounds
a resident of Menlo Park: Park Forest
on Nov 8, 2019 at 3:04 pm

Nice! Dump our problems onto SF, and then we can all complain about how SF can't do anything right!

A true Win-Win.

(ya know, except for the person with the actual problem)

17 people like this
Posted by Birdnscrap
a resident of Portola Valley: Central Portola Valley
on Nov 8, 2019 at 5:00 pm

Birdnscrap is a registered user.

If someone is delusional, how can Chief Bertini say, "she is a functional adult?"
This seems like a pretty irresponsible way to treat an impaired person, no matter how much you wish they would go away.

5 people like this
Posted by Clunge
a resident of Menlo Park: The Willows
on Nov 9, 2019 at 12:46 pm

It’s a growing problem and it won’t get better - government won’t spend money to help. When the mental institutions closed the problems grew.
No amount of police, city or local support will solve the homeless situation- there’s three types of homeless- 1. truly down on luck - 2. mentally ill and 3. drug addicts.

But, with all that, the tax payers business owners and communities suffer when we can’t expect everyone to abide by laws and common decency.

11 people like this
Posted by wotta pal
a resident of Atherton: other
on Nov 9, 2019 at 12:55 pm

"truly down on luck"

well, this does not appear to apply to the woman in question, nonetheless I can help translate that statement for you:

"truly down on luck" = person stuck on the corporatocracy treadmill that drives wages down to a non living wage.

It rarely happened when we had unions protecting working folks.

A lot of this started about the time Reagan came along... hmmmmm...

18 people like this
Posted by new guy
a resident of Menlo Park: Downtown
on Nov 9, 2019 at 3:22 pm

Bertini said. "Again, it's unfair that the police department gets saddled with it."

Who else should enforce vagrancy laws then? If the police cannot get them to move along, who is allowed to??? Is the business allowed to??? Can the business power-wash anytime they like???

I have already stopped shopping at the pharmacy she lives in front of because of this and will not enter the Starbucks either due to the vagrants smoking pot there while neighborhood school children stop by to get a drink and socialize.

The camp that wants to defend the unhoused are welcome to take these people into their homes, otherwise, please police, please enforce the laws, make them move along, please do not let our town get overwhelmed.

When I first moved here, I thought the "no overnight parking" rules where harsh, but turns out to be a truly great idea as we do not have the RV problem that neighboring towns currently have.

Bertini, if this is NOT THE JOB of the Menlo Park police, please let the taxpayers and city council know so that the city council can take action, hire side walk cleaners, whatever to make sure our town stays habitable for the uses it was and is intended for.

7 people like this
Posted by Murican!!
a resident of Atherton: West of Alameda
on Nov 10, 2019 at 8:28 pm

Dumping our problem on someone else. The American way, these days?

2 people like this
Posted by whatever
a resident of Menlo Park: Central Menlo Park
on Nov 11, 2019 at 8:48 am

New Guy
You can always use the rear entrance to the pharmacy, if you can handle the steps up to the door.

2 people like this
Posted by isaidso
a resident of Menlo Park: other
on Nov 11, 2019 at 1:40 pm

Gavin Newsom did the same thing with busloads of SF homeless and he morphed into our Governor.

Like this comment
Posted by Riley
a resident of Menlo Park: Central Menlo Park
on Nov 11, 2019 at 5:02 pm

You mean a police chief did this and works in Menlo Park? In a liberal state?

Does he have the authority to make policy for us residents? Is the City Council above or below him? What do they have to say?

Huh. I thought he was from a conservative, to-the-right place. Well, well, this now has my attention.

Like this comment
Posted by Riley
a resident of Menlo Park: Central Menlo Park
on Nov 11, 2019 at 5:04 pm

Re: I said so: please reference your information.

6 people like this
Posted by Senioracit
a resident of Menlo Park: Linfield Oaks
on Nov 12, 2019 at 4:24 pm

I noticed the photo to the right of the story, and the caption that mentions "Life Moves," a homeless outreach organization in Menlo Park. I've lived in MP 20 years, and this is the first time I've heard of it. Could The Almanac do a story on this organization and others serving or reaching out to homeless people. And could we who aren't homeless find ways to support these community organizations' efforts. Most, I imagine, would appreciate donations.

16 people like this
Posted by laughing
a resident of Menlo Park: other
on Nov 12, 2019 at 4:57 pm

All of this mushroomed out of control when Sanitoriums were closed in the 60's. Jails and Emergency Rooms have had to deal with the mentally ill which benefits NO ONE. Bring back a proper place to put these truly mentally ill people to be properly and humanely treated and the majority of the this homeless nonsense will be solved. Most (not all) of the homeless population are suffering from serious mental illness. This solution is a win win for everyone.

5 people like this
Posted by Renee Batti
editor of The Almanac
on Nov 12, 2019 at 5:11 pm

Renee Batti is a registered user.

Senioracit, LifeMoves has been a beneficiary of The Almanac's annual Holiday Fund, and will be again this year (we'll soon be providing information about all of the nonprofits we -- our readers, in fact -- support through this fund). Here's a link to last year's story:

Web Link

Thanks for your interest.

Like this comment
Posted by Joseph
a resident of Menlo Park: Central Menlo Park
on Nov 14, 2019 at 8:37 pm

Wonder why are we screaming because city officer pays the ride for a homeless person to relocate. What don’t people complain about other city across country shipping homeless to our star. They buy a one way airplane ticket so the come to our state. Now we have to deal with that. I personally

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