Menlo Park residents have in the past complained that the app has routed drivers through their neighborhoods in order to circumvent roads known to jam up, especially Willow Road. Staff say that they have worked with Waze over the last couple of months to alert it of new turn restrictions from the city's Willows neighborhood onto Willow Road.
According to the Waze website, the way such agreements typically work is that the city can alert the app about construction areas, crashes, road closures, and major traffic events, like parades or dignitary visits. Waze can then inform drivers using the app.
Waze also can pass along data to the city about real-time traffic conditions that drivers submit. The data is anonymous. The website asserts that such partnerships have in some cases helped first responders speed their response times.
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