On Thursday, recovery efforts were still underway in Menlo Park, as this week's windy winter storm toppled trees and power lines. PG&E said work to restore power in parts of the city would require stopping traffic on U.S. Highway 101 in the city.
"We are facing a challenging situation restoring power to approximately 4,000 customers in #BelleHaven, #MenloPark," the utility company said in a tweet posted at 10:19 a.m. on Feb. 23. "Fallen trees have caused damage to our power lines, and it will not be possible to restore power without temporarily stopping traffic on nearby Highway 101 between Marsh Rd and Willow Rd."
PG&E said it was working with Caltrans and the California Highway Patrol to identify the best way to safely do the work with the least possible traffic impact.
PG&E reported Wednesday that San Mateo County was the hardest hit county in the Bay Area from this windstorm, with power outages affecting nearly 1 in 3 people in the county, over 60,000 customers, according to an email the city of Menlo Park sent to residents Thursday morning.
"In Menlo Park, at least one substation was severely affected with wires coming down across major travel lanes. Those and others require coordination with multiple agencies and restoration sometimes takes time. The City is working closely with PG&E to expedite repairs," the email said.
As of 11 a.m. on Thursday, of the 21,843 customers will without power in the Bay Area, the vast majority -- 19,596 -- were in San Mateo County, PG&E said in an email.
The city updated the number of downed trees and branches in Menlo Park in the email, saying that between 1 p.m. on Tuesday, Feb. 21, and 4 p.m. Wednesday, Feb. 22, it received 27 calls reporting trees down and 46 calls for broken tree limbs or other related issues.
"This in addition to multiple small branches and leaves, means there is a lot of debris in the right of way and our public streets," the email said. "Please help us keep this debris out of the storm drain as rain is forecast between now and Friday evening. While it will not be rain like we experienced in January, if storm drains become blocked, it could be enough to affect surface streets and traffic."
In an email Thursday, PG&E said its in-house meteorologists expected a large portion of its service area above 2,000 feet to see a foot or more of snow by Friday and snow accumulations down to 1,000 feet or lower could exceed 6 inches in some regions.
The utility company also warned of outages from "breezy to gusty winds" Thursday afternoon into Friday morning, with the possibility of isolated thunderstorms through Friday.
"Due to the severe and complex nature of the elements at hand, this has the potential to become a major winter storm with significant outage activity in the South Bay, North Bay, Peninsula and Santa Cruz Mountains," the email said.
Fallen trees should be reported to Menlo Park Public Works at 650-330-6780 from 7:30 a.m.–4:30 p.m. and to 650-330-6300 after hours.
For downed power lines or other emergency situations, leave the area right away and call 9-1-1. Then, call PG&E at 1-800-743-5000.
Comments
Registered user
Menlo Park: Linfield Oaks
on Feb 23, 2023 at 12:20 pm
Registered user
on Feb 23, 2023 at 12:20 pm
To PG&E: while you "face challenges" in coordinating how to restore power, thousands of people face challenges in being without power for 2+ days without electricity or heat in the coldest part of this season. You have made and missed multiple deadlines. Not your finest hour.
Registered user
Menlo Park: Linfield Oaks
on Feb 23, 2023 at 12:33 pm
Registered user
on Feb 23, 2023 at 12:33 pm
PGE might have figured this out a few days ago? Makes the most sense to halt traffic at 2 am, not at 2 pm.
Meanwhile, for days they've been assuring customers that power would be back in just a few hours -- a perpetually moving target.
Registered user
Menlo Park: The Willows
on Feb 23, 2023 at 12:54 pm
Registered user
on Feb 23, 2023 at 12:54 pm
Comcast is getting coverage from PG&E’s slow restoration times but it should also be taking some heat for its extended internet outage. I was fortunate not to lose electrical power but I have been without internet, phone and TV for almost 48 hours now.
Registered user
Menlo Park: Suburban Park/Lorelei Manor/Flood Park Triangle
on Feb 23, 2023 at 1:00 pm
Registered user
on Feb 23, 2023 at 1:00 pm
Thank you for this information.
Registered user
Menlo Park: The Willows
on Feb 23, 2023 at 3:07 pm
Registered user
on Feb 23, 2023 at 3:07 pm
A helpful update, thanks.
Registered user
Menlo Park: Suburban Park/Lorelei Manor/Flood Park Triangle
on Feb 23, 2023 at 4:27 pm
Registered user
on Feb 23, 2023 at 4:27 pm
We live in the tech capital of the world, yet something as simple as a wind storm and some downed trees can cut electricity to tens of thousands of residents in our town for days a time with essentially no useful communication from PG&E.
This is third world level infrastructure and service, and it’s not acceptable.
I can’t imagine what would happen in case of a significant earthquake. Our state and country leaders should take note and start some serious conversations.
Registered user
Menlo Park: South of Seminary/Vintage Oaks
on Feb 23, 2023 at 5:05 pm
Registered user
on Feb 23, 2023 at 5:05 pm
@ronen, something like 200 downed trees that hit or are resting on power lines in San Mateo county. That's more than "some downed trees". We probably should remove a few hundred trees that are dangerously close to the most critical infrastructure, like the one that damaged the high voltages crossing 101. But from what I have seen, it takes an event like this to get the general populace agitated enough to overcome the protectionist impulses of homeowners with threatening trees on their property.
Registered user
Menlo Park: other
on Feb 23, 2023 at 6:39 pm
Registered user
on Feb 23, 2023 at 6:39 pm
Ronen:
our leader are never going to have "serious conversations" with PG&E as long as they keep taking money from them. The CPUC, the toothless PG&E lap dog should all be fired and replaced by people that will hold PG&E's feet to the fire. But that will never happen because our Governor, who could do it, won't because he's also in PG&E's pocket.
And this isn't just a problem with PG&E, the people that live here that insist on keeping many trees won't do what is needed to properly maintain them. The serious conversation that needs to happen is the implementation of laws requiring people to properly maintain and trim the trees on their property with penalties for not doing so, especially if their trees cause damage due to lack of maintenance.
Registered user
Menlo Park: Suburban Park/Lorelei Manor/Flood Park Triangle
on Feb 23, 2023 at 6:53 pm
Registered user
on Feb 23, 2023 at 6:53 pm
What email from the city on Thursday? I didn't get one. The only email I get from Menlo Park is updates about children's hour at the library. When I called the city today on day 3 of the outage, I fought through the 9 layer automated phone tree and finally located an actual human being in the public works department. Except she must have been working remote from Topeka or something because she didn't seem to have a clue about what's been going on. She asked me where I live and wanted to know whether I had seen any PG&E trucks on my street, like it was some sort of isolated incident. She apparently wasn't aware that there was a power outage affecting 60,000 people going on for three days. "I don't live in Menlo Park", she said cheerfully. "Aren't you getting any phone calls about this?" I asked. "Um, I think someone called a couple of days ago about a tree down on Middle Ave," she said brightly. Either she was lying or completely out to lunch, but it was a pretty pathetic performance from a city employee in the middle of a crisis like this.
As for PG&E, let's not start. A blackout may (or may not) be an act of God (depending on how much their own incompetence was involved), but there's NO excuse for the information blackout they've been putting over since Tuesday. "Check our outage page for information", they say. What a joke! What you find there is a map that confirms that yes, your power is out. Thanks for nothing. No estimate on repair time (even a long estimate is better than NOTHING.) No explanation of what the hell is going on. This news bulletin from the city about the affected substation is one of the only solid pieces of information that's even come out of this debacle. PG&E waits 2 whole days, then announces a tree is causing it all. Gee, you didn't know that the first night? Of course they did. They've been stalling and stonewalling the whole time. My theory is that they already know everyone hates them and now they're getting even. Great strategy, guys.